"Scream is a great place to volunteer because the event is filled with people who enjoy creating great entertainment."
Expectations & Requirements
Serving as a Cast Member of Scream is an honor reserved for the best of the best. It's an experience that will provide you with important skills and a reputation that you can use in your career, be it theater or business. Scream Cast Members are sought out by business owners because they are the kind of people that have the kinds of qualities they seek—things like reliability, trust, cheerfulness, courteousness, cleanliness, and dedication.
High Standards
We set high expectations for everyone involved in this show, and our Cast lives up to them. Anyone who does not is kindly invited to depart. Our show requires that we dedicate ourselves to meeting these high standards in order to maintain our reputation for providing quality entertainment that our peers are envious of and the public loves.
These are some of the basic requirements to be a part of our Cast. The training you will receive in Monster College in September will go over these and more in detail, to help prepare you for your role in the show.
- Always Stay in Character
Being a Cast Member in this show means that you are fiercely dedicated to providing a top quality experience for our guests. It means that you are always ready to fulfill the requirements for your role in the show. It means that a guest will never see you doing anything that is contrary to your role—e.g. texting, eating or drinking, talking on the phone or to another Cast Member, or anything else that would detract from the illusion that you are creating. You must remember that the main reason you are here is to focus on the needs of our guests, be it as a performer or support staff. You must never allow anything to detract from their experience, because all it takes is one small failure to ruin the fantasy that we are trying to create. A guest can go through an entire show, experiencing a top rate performance overall, but it will be the one actor that they saw drinking a Pepsi or texting on their phone when they entered their scene that they will remember and talk about with friends. Our goal is to make sure that this never happens by being 100% focused on the guest; knowing where they are and anticipating how soon they will be entering our scene; and doing our absolute best to add to their experience and never detract. Personal activities are never conducted in a place where guests can see them. As far as they are concerned, you are a real monster and you do not use things like phones, or drink anything other than blood.
- Reliability
The best actor in the world is of no use to us if they are unreliable. We expect that everyone involved in this show will demonstrate through their actions that they are dedicated and reliable by showing up not just on time, but early to all Cast Activities. That way you can be prepared for slow traffic or a delayed train/bus. Our actors return from breaks on time, do not request excessive breaks, or leave early, as this detracts from the quality of the experience for our guests and puts an undue strain on your fellow actors who will need to fill in for you during your absence.
Being reliable is also perhaps the most important quality for a potential employer. They can teach you new jobs skills, but personal qualities like reliability are a part of who you are, and will make a difference in your value to a company, and thus the cause for raises and bonuses. If you are reliable, you will stand out from the masses that demonstrate daily that they just don't care enough about their reputation to take the steps necessary to be reliable to an employer. Make sure that you take your role seriously, because we will be relying on you to completely fulfill your part in the show. Everyone working together to create the fantasy is why our guests shout praises about our show, boasting "I come every year!"
- Trustworthy
Things like trust and honesty are not just suggested qualities for our Cast Members; they are requirements. Anyone that does not measure up will not be in this show. We treat each other's personal belongings with respect. We demonstrate through our actions that we are the kind of people whom others can trust at all times.
- Cheerful, Positive Attitude
We demonstrate a positive "can do" attitude, especially when stress levels rise, in order to stay focused on the task at hand. This is a very big show with big jobs to perform, and we'll never perform them well if we are negative, gossiping, or behaving in a poor manner. "The show must go on" is our motto.
- Courteous
We relate to each other and our guests in a friendly manner and with respect at all times, even when the other person may not be entirely worthy, because we are professionals. We all must do this in order to maintain the kind of atmosphere that makes our experience working together here so much fun, and to maintain our positive reputation in our community.
- Cleanliness
Scream Cast Members arrive each night ready to perform: clean, well groomed, dressed in lightweight clothing to keep from overheating. Anyone who needs a bath or does not use deodorant will be excused. You will be in close proximity to other performers so we require this for their sake, but even if you are not, being a professional means that you are clean.
- Dedication
We want Cast Members who are dedicated to doing their best to fulfill their part in the show. By being 100% dedicated, you will help to eliminate things that detract from our guest experience or cause undue problems for your fellow Cast Members.
- Safety Standards
More important than anything else, we all must dedicate ourselves to learning and maintaining the Safety Standards that have been set in place for this event. Even if it means breaking character, checking on a guest that appears to be in need of help, or assisting with an evacuation, must be our top priority. Everything else can be sacrificed for a safety reason. We will go over our Safety Policy as part of your training, but in short we look for and eliminate things that could cause harm to a guest or ourselves: things like trip hazards, nails sticking through walls, loose decorations that could fall, obstacles that block aisles, etc. We entertain a ton of people and the main reason they stay safe year after year is because we make sure that nothing gets in the way of them having a safe experience.
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2011 Event Positions
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Key Cast Member Roles
All Cast Members in Key Roles (determined and assigned after auditions) will receive a contract payment for their services. Key Roles Characters are expected to perform for every night of operation throughout the month. There are a limited number of these roles, so it is important that you participate in the auditions and do you best to ensure that you get one. All key role actors will also enjoy the incentives below, plus five free admission passes to share with family or friends.
Volunteer Cast Member Roles
All Volunteer Cast Members (determined and assigned after auditions) may perform for any night of operation throughout the month. There is no limit to the number of these roles, as long as you do you best and fulfill the requirements outlined in the Monster Manual. All volunteer actors will also enjoy the incentives below, plus one free admission pass for each night you volunteer.
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Cast Member Incentives
Scream dreams up our unique programs and services to add a little magic to the lives of our Cast Members. We design our wide variety of programs and services to assist professionally, as well as personally. Here is just a sample of our work and life "extras":
- Event admission complimentary with your Scream ID card
- Cast Parties
- End of Season Awards Banquet
- Free Workshops
- Learning and Development Opportunities
- Free Movie Passes to Advance Screenings of "scary" movies in local theaters
- Free Field Trips to related industry sites and events (like Ripley's Museum, other Haunted Houses, Enchanted Forest, Oaks Park, etc.)
- Discounts on purchases made at Captain Henry's Pirate Store inside Lloyd Center
- Service Awards
- Cast member event t-shirt (after 20 hours of volunteering)
- Internships for theater students (college credit for volunteering at Scream)
- Volunteer Credit for high school students
- Cast Member Contests
- All Cast Members of Scream are helping us to raise funds for Scream Entertainment Inc., our very own non profit educational organization, and for other charities that we partner with. Did you know that people who volunteer for worthy causes live longer? Think of this exciting opportunity as life insurance!
"This organization is a wellspring of creativity both in terms of our Cast and those associated with the event."
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Scream Culture
"From the beginning we have had five things that make us proud to be part of this Event: high-quality attractions, optimism for the future, great storytelling, an emphasis on family entertainment and great talent, passion and dedication from our Cast Members."
Scream has come a long way in just a few years from its humble beginnings. But it is still true to its core mission of providing quality entertainment for our growing number of guests. This is what we do. And we continue to do it better than anyone else does. So what does it mean to be part of the Scream team?
Values Make Our Event Stand Out
- Innovation
We share a strong tradition of innovation.
- Quality
We strive to follow a high standard of excellence.
We maintain high-quality standards across all categories.
- Community
We create positive and inclusive ideas about families.
We provide entertainment experiences for all generations to share.
- Storytelling
Every attraction tells a story.
Timeless and engaging stories delight and inspire.
- Decency
We honor and respect the trust people place in us.
Our fun is about laughing at our experiences and ourselves.
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Learning Opportunities
At Scream we know our Cast Members make the magic happen. Since our brands are innovative, entertaining and inviting, we create a similar learning environment that encourages volunteers to learn and develop in engaging and empowering ways.
Scream provides a menu of training programs and learning opportunities, designed to build the capabilities of its Cast Members, including:
- New Monster Orientation
- Tricks of the Trade Workshops
- Acting Techniques for Monsters
"Foremost, this is a great Event to volunteer at because of the people. Everyone here is smart, creative, insightful and interesting. For the most part, these people push me to be better, more focused and to want to be better at what I do."
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Rewards and Recognition
Just as our guests and audiences reward Scream for its high quality, we in turn recognize and reward our Cast Members for both individual and team performance.
Our management teams create a wide variety of reward and recognition programs that cover a range of categories, including:
- Quality of service
- Length of service
- Monster of the Week recognition
- Monster of the Year recognition
Student Programs
Scream offers intern experiences in both performing and production support roles. Check out the Internship Programs page for details.
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