Cast Director

Responsibilities

• Responsible for maintaining a safe and secure environment for our guests and volunteers
• Ensure accurate and timely input of applicant/candidate information into database throughout recruitment process
• Interact with Cast Members to determine specific needs
• Maintain regular communication with Henry to keep him updated on the progress of recruitment efforts and share with him any challenges/barriers to meeting Cast Member requirements
• Take a proactive approach to problem solving, provide leadership in resolving issues that arise during the recruitment process
• Help to maintain a quality volunteer experience
• Check in Cast Members at start of each evening and assign them to specific roles that they will play during the night
• Participate in development/implementation of Recruitment Marketing tactics including Community Outreach to assist in generating qualified applicant flow
• Support the implementation of new operating strategies for improving service and efficiency
• Supervise the internship and development programs
• Handle enquires from volunteers regarding SATB policies, procedures and incentives
• Develop the weekly schedule plans for Cast Members based on manpower demand
• Review weekly and daily monster requirements so as to match operating conditions
• Update the daily Cast Members' attendance and time records in the system
• Communicate the scheduling and time recording policies and procedures to Cast Members
• Handle complaints and grievances of Cast Members and provide mediation services to resolve conflicts
• Participate in Cast surveys, activities and recognition programs

• Completion of our Monster Training
• Team player and result-oriented
• Strong communication, negotiation and interpersonal skills
• Must have effective follow-up and organizations skills to ensure paperwork is thorough and complete
• Must exemplify the values of SATB and share those values with our cast members

We offer monster incentives for all cast members and the opportunity to work in a challenging and stimulating environment. Please complete a Volunteer Application by clicking on the button below to begin your adventure!

If you are not contacted within four days of submitting your application, please contact our Monster Recruiters. We will of course treat as confidential all personal data which we obtain from you.

Requests for access to and correction of your personal data should be addressed in sending email to volunteer@screamatthebeach.com

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